Returns & Exchanges
At TransformHQ, we want you to feel confident in every piece of apparel you wear. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Place the unwashed and unworn items with original tags attached into the original shipping bag or a secure box.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, ensuring no other tracking labels are visible.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing